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Choose your pricing plan

  • Qtr-Time Support (10 Hours/Week) 1 month

    1,500$
    Early-stage startups with low ticket volume, or teams needing a cost-effective way to start chipping away at their backlog.
    Valid for one month
    • Light queue management for low-volume days
    • resolving overflow tickets
    • drafting 1 new knowledge base article or video per week

  • Half-Time Support (20 Hours/Week) 1month

    3,500$
    Startups needing immediate queue relief and consistent documentation, but who do not yet have the budget for a full-time hire.
    Valid for one month
    • Active, daily management of your Tier-1 and Tier-2 tickets
    • Direct resolution of customer issues to maintain high CSAT
    • Creation of 2 to 3 new KB articles or videos per week

  • Full-Time Hybrid (40 Hours/Week) 1 month

    6,500$
    Growing teams that need a dedicated, senior-level support lead to completely own the queue and build the self-serve engine from scratch.
    Valid for one month
    • Complete ownership of your support inbox with rapid SLA
    • Comprehensive Help Center architecture and article creation
    • Internal documentation and support playbook creation
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